Fast Track for Families in Ho Chi Minh City
Traveling with Kids and Grandparents Made Easy
Traveling with family can be one of life’s greatest joys—but when it involves airports, long queues, and tired kids or grandparents, it can also be one of the most stressful experiences.
Nowhere is this more true than at Tan Son Nhat International Airport (SGN) in Ho Chi Minh City, Vietnam’s busiest airport. That’s where Fast Track services come in. Designed to smooth the immigration and security process, Fast Track makes family travel easier, faster, and far less stressful. In this guide, we’ll explore why families should consider Fast Track when traveling through SGN, how it benefits both kids and grandparents, and practical tips for making the most of the service.
The Challenges of Family Travel at SGN
Ho Chi Minh City is a bustling gateway with millions of visitors arriving every year. For families, especially those traveling with young children or elderly relatives, Tan Son Nhat Airport presents unique challenges:
Long queues: Immigration lines can stretch for 60–120 minutes during peak times
Tired kids: After long flights, children may be restless, hungry, or overtired
Elderly relatives: Grandparents often need extra support navigating crowded, noisy terminals
Heavy luggage: Families typically travel with multiple bags, strollers, and sometimes medical equipment
Without support, what should be an exciting start to a family holiday can quickly turn into a stressful mess.
What is Fast Track and How Does It Help Families?
Fast Track Vietnam provides airport assistance services designed to simplify arrivals and departures. For families, this means:
Meet-and-greet: Staff welcome you with a name board, making it easy for your family to feel secure and for grandparents to feel guided
Priority lanes: Skip the long immigration lines and use priority counters, cutting wait times from over an hour to about 10–20 minutes
Baggage support: Eco packages include help with baggage claim, crucial for parents juggling kids and luggage
Departure support: On departure, agents guide you through check-in, security, and to your gate - perfect for families trying to keep everyone together
Time Savings Equals Happier Families
Average wait times at Tan Son Nhat Airport:
Regular immigration: 60–120+ minutes
Fast Track lanes: 10–20 minutes
That’s up to two hours saved - time that kids can spend settling into the hotel pool instead of waiting in a crowded line, and time grandparents can spend resting rather than standing in queues.
For families, those hours matter:
A toddler meltdown avoided
A grandparent spared from standing too long
Parents arriving calm instead of frazzled
Reducing Stress for Parents
Parents traveling with children often feel pulled in multiple directions:
Keeping kids entertained
Managing documents and passports
Handling luggage and strollers
Fast Track eliminates one of the biggest stress points: immigration. By moving quickly through the airport, parents can focus on caring for their children instead of worrying about logistics.
Supporting Grandparents
Traveling with grandparents adds joy to a family trip, but it also means extra care:
Older travelers may have mobility concerns or health issues
Standing in long lines can cause discomfort or even medical risks
Navigating airports can be confusing, especially if they are not frequent travelers
Fast Track ensures grandparents are escorted and supported every step of the way. They can move at their own pace, avoid unnecessary standing, and feel confident knowing help is always there.
For multi-generational trips, this makes a huge difference: everyone feels included, cared for, and ready to enjoy the destination together.
Fast Track Options for Families
Fast Track Vietnam offers packages that suit families of all sizes:
Arrival Fast Track Budget – $30: Meet-and-greet + priority immigration
Arrival Fast Track Eco – $36: Adds baggage guidance—ideal for families with strollers and multiple bags
Diplomatic Lane Upgrade – $15: The fastest possible clearance—perfect if kids are tired or grandparents need urgent rest
Departure Fast Track – $48: Includes priority check-in, fast track passport control, priority security, and guidance to the gate or lounge
Departure for Vietjet and Emirates Passengers - $43: Self check-in, fast track passport control, priority security, and guidance to the gate or lounge
With transparent pricing, families can choose the level of support that best matches their needs.
Why Book Directly with Fast Track Vietnam?
Many families arrange travel services through large booking platforms that act as middlemen, but this can create uncertainty about who is actually providing the service at the airport. By booking directly with Fast Track Vietnam, you work with the team that will personally meet you at SGN.
Direct accountability: The same staff handle your booking and greet you on arrival
Quality assurance: Service standards are monitored closely by a local team
Local expertise: Staff based on-site understand the airport environment and can adjust to last-minute changes or special family needs
For parents and grandparents, that direct connection and reassurance makes all the difference.
Tips for Families Using Fast Track
Book in advance: Guarantee availability and smoother planning. Once your package is processed and paid for, you’ll have all the information you need to feel at-ease about arriving or departing SGN.
Communicate special needs: Let us know if you have strollers, wheelchairs, or any other situations we should be aware of when booking your service.
Keep essentials handy: Snacks and comfort items for kids should stay in your carry-on. Even with fast track lanes, during peak travel seasons there can still be a bit of a wait.
Group together: Fast Track staff can escort the whole family as one group, ensuring no one is separated.
Contact us directly if you have any questions about your family travelling together, or would like to book a group together.
Affordable Peace of Mind
Compared to the overall cost of international family travel, Fast Track is a modest expense with big benefits:
$30–$48 per person
Hours saved in line
Stress removed from parents
Tantrums avoided for kids
Comfort added for grandparents
It’s an investment in smoother travel and a happier start to your vacation.
Final Thoughts
Family trips should be about shared experiences, not stressful airport waits. Whether you’re traveling with energetic kids, tired toddlers, or loving grandparents, Fast Track at Tan Son Nhat Airport makes arrivals and departures smoother for everyone.
By saving time, reducing stress, and offering VIP-style service, Fast Track ensures your family starts its journey together on the right note.
Don’t let long queues spoil your family adventure. Book Fast Track Vietnam and make your next trip to Ho Chi Minh City seamless, comfortable, and memorable for all generations.